Effective June 29, 2020
In accordance with recommendations from the CDC and local health authorities, our front lobby will temporarily close to all visitors.
Our business remains open regular business hours, please call 832-912-2151 if you have any questions.
Because of COVID-19, we have taken steps to ensure that all of our employees stay healthy. We have staff working to maintain the level of service you deserve, however, you may experience longer wait times than usual. If you would prefer, please email your questions or concerns to: firstname.lastname@example.org and your email will be responded to within 24 hours. Or you can stay on the line for a servicing representative.
We are closely monitoring the coronavirus (COVID-19) and taking precautions to minimize its potential impact on our partners, borrowers and employees. We understand the need to remain available and responsive to your needs amid the uncertainty of this health situation.
Effective immediately, our front office is temporarily closed. Our business will remain open regular business hours.
Making mortgage payments online is encouraged
Utilizing online and digital services to complete financial tasks could help reduce your potential exposure to the virus, as well as the potential exposure our employees face.
Rather than visit our office or mail your mortgage by check, please consider signing up to make payments online.
Registering for online payment is easy:
2. Click "Register - First Time Users Must Register"
3. Enter your loan number and Social Security number, then click continue
You will receive a confirmation email containing a link. Click the link in the email to activate your online account. Once activated, you can make your payment online, 24/7, without leaving the house or mailing a check.
If you would like assistance registering for online payment or have other questions, please call us at 866-520-4702.
For additional information about COVID-19, including status updates and information on protecting your health, please visit CDC's website or your local health department's website.