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TERMS OF USE

THIS SITE IS DESIGNED FOR YOUR PERSONAL USE

The Member Home Loan website is for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Member Home Loan site.

 

WE MAY MODIFY THESE TERMS OF USE

Member Home Loan reserves the right to change the terms, conditions, and notices under which the Member Home Loan site is used. You are responsible for regularly reviewing these Terms of Use.

 

YOUR PERSONAL INFORMATION WILL BE SECURE AND WILL BE KEPT PRIVATE

Member Home Loan has developed policies and procedures to protect your personal information.  Please refer to our    Privacy Policy   for more information.

 

EMAIL IS NOT A SECURE METHOD OF COMMUNICATION

Keeping your information confidential and secure is as important to us as it is to you. Please be aware that any emails you send are not secure. Please do not email any confidential information such as passwords, account numbers, credit card information or social security numbers. That type of information should be provided to us by phone, fax or regular mail.

 

APPLICATION FEES WILL NOT BE CHARGED UNTIL YOU AGREE TO CONTINUE THE APPLICATION PROCESS

There is no charge for you to complete an application and obtain loan approval. Fees will only be collected when you determine you would like to continue the application process. At that point, you will provide your credit card information online or to a Member Home Loan Loan Officer over the phone. 

 

LINKS TO THIRD PARTY SITES ARE PROVIDED FOR YOUR CONVENIENCE

The Member Home Loan site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Member Home Loan, so Member Home Loan is not responsible for the contents of any Linked Site, including any link contained in a Linked Site, or any changes or updates to a Linked Site. These links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement by Member Home Loan of the site.

 

CONDITIONS OF USE

As a condition of your use of the Member Home Loan site, you warrant to Member Home Loan that you will not use the Member Home Loan website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Member Home Loan website in any manner which could damage, disable, overburden, or impair the Member Home Loan website or interfere with any other party's use of the Member Home Loan web site.

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SERVICING DEPARTMENT  |  PAY MY MORTGAGE  |  RECOVERY FUND NOTICE  |  CLIENT/INVESTOR LOGIN

A consumer wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, TX 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. 

The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of Licensed Residential Mortgage Loan Originators.  A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.

© 2024. Equal Housing Lender. All rights reserved. Member Home Loan, MHL, and all related logos are trademarks of Member Home Loan, LLC. Office located at 9601 Jones Rd., suite 108, Houston, TX 77065. NMLS#105693. Member Home Loan is a subsidiary of CU Alliance, LLC.

FocusOne Mortgage, LLC  |  NMLS#105693

9601 Jones Road, Suite 108  |  Houston, TX 77065

(832) 912-2151  |  Questions@focusone.com

SERVICING DEPARTMENT  |  PAY MY MORTGAGE  |  RECOVERY FUND NOTICE  |  CLIENT/INVESTOR LOGIN

A consumer wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, TX 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. 

The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of Licensed Residential Mortgage Loan Originators.  A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.

© 2024. Equal Housing Lender. All rights reserved. Member Home Loan, MHL, and all related logos are trademarks of Member Home Loan, LLC. Office located at 9601 Jones Rd., suite 108, Houston, TX 77065. NMLS#105693. Member Home Loan is a subsidiary of CU Alliance, LLC.